Support Center
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Browse FAQsFrequently Asked Questions
General
What is Dr. Acula?
Dr. Acula is a comprehensive health tracking app designed to help you monitor and manage substance usage, track progress toward recovery goals, and access support resources. The app provides insights, milestones, and tools to help you on your health journey.
Is Dr. Acula free to use?
Yes, Dr. Acula offers a free version with essential tracking features. We also offer a premium subscription that unlocks additional features such as advanced analytics, more detailed tracking options, and customization options.
How do I get started with Dr. Acula?
After downloading the app, you'll be guided through a simple onboarding process where you can set up your profile and select what substances or behaviors you want to track. From there, you can start tracking immediately and explore the app's features.
Tracking
What can I track with Dr. Acula?
You can track various substances and behaviors including alcohol, tobacco, cannabis, prescription medications, and more. The app allows you to log usage, track periods of abstinence, and monitor your progress over time.
How does milestone tracking work?
Dr. Acula automatically tracks your milestones based on your usage data. The app celebrates your progress at key intervals (such as days, weeks, months of abstinence) with achievement notifications and visualizations of your journey.
Can I track multiple substances at once?
Yes, you can track multiple substances simultaneously. Each substance has its own tracking dashboard where you can view specific data and progress related to that substance.
Recovery
Does Dr. Acula offer recovery resources?
Yes, Dr. Acula provides access to various recovery resources including educational content, support group information, and motivational tools. These resources are designed to complement your recovery journey.
Is Dr. Acula a substitute for professional treatment?
No, Dr. Acula is designed to be a supportive tool but is not a substitute for professional medical treatment or therapy. We recommend using the app alongside professional help when addressing substance use disorders or addiction.
Features
What visualization tools does Dr. Acula offer?
The app provides various charts and graphs to help you visualize your progress, including usage patterns over time, abstinence streaks, and milestone achievements. Premium users get access to more detailed analytics and visualization options.
Can I set reminders in the app?
Yes, you can set custom reminders to help you stay on track with your goals. These can include daily check-ins, milestone celebrations, or custom motivational reminders at specific times.
Privacy & Security
Is my data private and secure?
Yes, we take privacy very seriously. All your personal data is encrypted and stored securely. We do not sell your information to third parties. You can learn more details in our Privacy Policy.
Can I use Dr. Acula anonymously?
Yes, you can use Dr. Acula without providing personal identifying information. The app does require creating an account to save your data, but this can be done with minimal personal information.
Premium & Subscription
What features are included in the Premium subscription?
Premium features include advanced analytics, custom themes, export options for your data, additional tracking metrics, ad-free experience, and priority support. Premium subscribers also get early access to new features.
How do I cancel my subscription?
You can cancel your subscription at any time through your App Store or Google Play account settings. Your premium features will remain active until the end of your current billing period.
Technical Support
How do I recover my account if I forget my password?
On the login screen, tap 'Forgot Password' and follow the instructions to reset your password through your registered email address.
The app is crashing or not working properly. What should I do?
First, try restarting the app and your device. Make sure you have the latest version of the app installed. If problems persist, contact our support team at support@draculapp.co with details about the issue you're experiencing.
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